FAQ

Route Your Queries Here And Get Your Answers.

Get answers to all your queries regarding RBR Event, Registration, Eligibility, Terms & Conditions, and much more. Feel free to reach out.

Run Bhopal Run Virtual Event is a running event which can be completed anytime and anywhere, while you run, cycle via the digital platform. Perform an activity at anywhere anytime within a given window. Simply complete run/Cycle to earn your finisher entitlements!

Every Participant has to register for the virtual event by visiting our website wwwrunbhopalrun.com. Use a credible app or tracker to track your activity. Complete the registered distance anytime, anywhere and receive a finisher medal upon successful completion of the run/swim/cycling by the event end date. The finisher medal and certificates will be delivered to your mailing address.

No. There is no designated course route for the 2020 RBR Virtual Marathon Experience. We encourage you to choose the course you are familiar with in your locality following the COVID 19 protocols. We also encourage you to follow road safety practices when on streets and roadways.

Use a credible fitness activity tracking app, integrated tracker, a wearable gadget to track the distance and time for your runs or walks. You can use any of the following runner app or integrated trackers: 1. Nike NRC 2. Strava. 3. MapMyRun 4. Apple Health Kit 5. Google Fit 6. Fit Bit 7. Others of your choice For detailed Information About Activity Tracking in all activities; view “Activity Data Submission FAQ” below

RBR Virtual RUN >> Categories:
●RBR Virtual Run / Walk Category – 5k, 11k, 21k
(Run / Jog or Walk in distance category of your choice)
●RBR Virtual Cycle Category- 10k,25k,50k

A Participant has to complete the registered distance in one session only.

The minimum age to register is 15 years. (Consent of parents required if age  < 18 years).

We restrict the upper age limit to 55 years.

Registrations for individuals and groups will start on November 17th,2020 and Closes on November 30th 12.00 PM

It requires a minimum of 10 participants to be considered as a group/corporate registration. Point of contact of the group/corporate can visit here and fill up the available pre-requisite form online.

Its free of charges.
You can mail us your request on:
Email: [email protected]
Phone No: 9479904444

1.Visit our website- www.rubhopalrun.in
2.Click on register
3.Create an account
4.Enter the OTP
5.Choose category
6.Fill in all the mandatory details and select challenge and complete registration.
7.Complete zero transaction check out.

1. Log in
2. Go to My Profile
3. Click Edit Profile Tab
4. Change / add / edit Info
5. Click Save Profile

If such a situation occurs, please check your spam/junk/promotional inbox. If you still haven’t received please email the following details - Name, Email ID and DOB to [email protected]

You will receive an email upon successful registration to your registered email address during online registration.

This could be due to a variety of reasons as follows:
1. Your registration was not successful and therefore the confirmation email was not rendered. 2. There could be an error in your email at the point of registration so the confirmation email was unable to be sent to the correct email address.
3. The email has been blocked by your mail server and/or is treated as spam.
4. Your payment failed to be processed.
If you need any assistance please email us at [email protected] or call on our Helpline no (9479904444,9479905555. Please include your details such as Name, Email and Contact Number.

There are no manual registrations for the event. Only online registrations.

●Our results system integrates with several popular run tracking services, Record activity data with one of the fitness tracker apps, to provide GPS tracked statistics for each session. This link shall serve as a verification of the submitted details of your activity.

Upload Activity Screenshot on RBR profile
or
Upload the screenshot on the link sent via the confirmation mail
If your Screenshot of activity is not provided, your run may not count in the challenge.

Please write to us at [email protected] with your registered email ID and a screenshot of your completed workout (date & time clocked).

You are welcome to exceed the distances for either of these challenges. Bike and run as much as you like! However, for awards and leaderboard purposes only category wise activity data is eligible for submission.

No, it is not mandatory to complete your activity with an e-bib on.

No. You can register for any category and any one of the challenges you want to participate in. Once registered you can complete the challenge / s in your own time. Activity data upload for the completed challenges should be done within 3 days from day of completion or by 6th December 12.00 PM (last date to submit data).

Your e-certificate, finisher entitlements and other virtual gifts will be emailed to you post completion of RBR Virtual Event 2020. Alternatively, you can Download the Virtual certificates from your RBR profile..

The results shall be declared on or before 10th December 12.00 Pm

Rewards and Finisher Entitlements shall be received by participants before 17th December 2020.

There is no prize money, there will be different contests and winners will be rewarded with bumper prizes like smartphones, T-shirts worth Rs 20000/.

T No, If the registrant registers through the link which you have received via confirmation mail will only be accredited to your account of referral.

On the dashboard you can get the information about your referral account and your rank in referral.

For any queries please reach out to us at [email protected]
Contact: 9479904444.9479905555

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